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Car insurance; got it, health insurance; got it, home insurance; got it...glitch insurance; not so much! What the heck is that, anyway? I thought you'd never ask. It's actually a ter
Recently one of my clients contacted me saying that she was asked to speak to an audience of several thousand as part of her leadership role in her civic group. How exciting is that! Her concern was that she was told she would be using a tele
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