Imagine this...you're scheduled to give a presentation where you'll be training your audience on a topic in which you're well-versed. So far, so good. Among the numerous details to wh
Here's...Johnny! Boy do I miss the days of Johnny Carson hosting the Tonight Show! An essential ingredient was Ed McMahon's introduction, which was his classic "Here's...Johnny!" Not quite sure it would have h
Picture Wonder Woman...feet spaced about shoulder width apart, hands on hips, head held high. (Let's not forget about her stylish boots!) What image do you get? Powerful, right?
In prior posts I've written about the immense impact of our non
What Would Dale Do →
You've no doubt heard this vocal behavior before but perhaps didn't know what it was called. It's the sound someone makes when they speak at the lowest end of their pitch range and often run out of air. The
What Would Dale Do →
If the opportunity presented itself...what animal would you be?
For some reason I have a special affection for pachyderms; particularly the elepha
No matter what type of communication you use on the job it needs to stay with people; let's call it the "stickiness factor."
While there are multiple instances where this applies, for now, let's focus on conductiIn business, being the same is generally not advisable.
Now let's take that to the next level; do you want to sound the same as everyone el
Have you ever had the experience of someone...
*Not returning your phone or voice-mail message;
*Not responding to your e-mail;
*Not replying to your correspondence
If you've been on the receiving end
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Who doesn't know how to have a conversation, right?
The answer is...plenty of people! We're typically not taught how to converse and yet this skill is central to many day-to-day social and business tasks includin
This week I had the privilege of being selected to conduct a communication workshop geared exclusively for exhibitors at an annual human resource association conference. What an innovative idea! If you've ever
What Would Dale Do →
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